We may collect the following types of information when you interact with our website or services:

• Personal Information: such as your name, email address, phone number, and any other details you provide when booking a demo ride or making a purchase.
• Account Information: if you register for an account on our website.
• Purchase Details: including billing and shipping addresses, selected motorcycle models, and payment method.
• Demo Ride Information: including your preferred location, time slot, and motorcycle model.
• Usage Data: such as IP address, browser type, device information, and how you interact with our website.
• Communications: including emails, SMS, or phone calls exchanged with us for customer support or confirmations.
• Third-Party Data: if you interact with integrated platforms (e.g., payment gateways or social logins), we may receive data you authorize.

We use the collected information to:

• Process motorcycle purchases and schedule demo ride requests.
• Communicate with you about orders, bookings, and support inquiries.
• Improve our website functionality and user experience.
• Send updates, promotions, or service-related notifications.
• Ensure compliance with applicable laws and protect against fraud or misuse.

Twilio
We may use Twilio to send SMS or phone call confirmations for demo rides and customer support. Twilio may process your personal information (such as phone number and message content). Learn more here: https://www.twilio.com/legal/privacy.

Payment Providers
We use secure third-party payment gateways to handle transactions. These providers may collect and process your payment data in accordance with their own privacy policies.

We do not sell your personal information. However, we may share your data under the following circumstances:

• With trusted service providers (e.g., Twilio, payment processors) to operate our services.
• To comply with legal obligations or law enforcement requests.
• In case of a merger, acquisition, or business transfer involving our company.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

We implement appropriate technical and organizational measures to protect your data. However, no online system is completely secure, and we encourage you to take precautions when sharing personal information.

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing practices.

To exercise your rights, contact us at: privacy@braxx.com.

Our services are not intended for individuals under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children.

This Privacy Policy may be updated periodically. Changes will be posted on our website with the updated effective date.

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Braxx
📧 Email: privacy@braxx.com
🌐 Website: www.braxx.com